SERVICE: SOLICITATION AND CONTRACT CREATION, CONTRACT ADMINISTRATION

What you have to say is important to us. Please take a moment to let us know how we did on this procurement. Using an 8-point scale, please check the appropriate box. Upon completion, please return your survey to the Management Services Division, Attn: Tonie Towne, 100 N 15th Ave. Phoenix, AZ 85007. Thank you for your feedback and support of our improvement efforts.

Contract Title	Contract Number
SPO Staff	Completion Date
Customer (Agency/Entity/Name)	Customer Name
Phone	Email
1. Overall, what is your level of satisfaction with the service you were provided? 8 7 6 5 4 3 2 1 2. Completeness: The staff was there to provide assistance from the beginning to the end of the project. 8 7 6 5 4 3 2 1 3. Responsiveness: The staff was quick to respond when I asked for assistance. 8 7 6 5 4 3 2 1 4. Competence: The staff was trained to address my request(s). 8 7 6 5 4 3 2 1 5. Availability: The staff was there when you needed. 8 7 6 5 4 3 2 1 6. Professionalism: The staff members conducted themselves in a professional manner. 8 7 6 5 4 3 2 1 7. Timeliness: The staff completed the activity in a timely manner. 8 7 6 5 4 3 2 1 Comments
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